Privacy

Our Privacy Policy

DirectConnectGroup ("DCG") operates this web site, the Reddaway Company Store, pursuant to agreements with Reddaway. Both DCG and Reddaway recognize that you care how information about you is used and shared. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this web site.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through this web site and, where applicable, through our Customer Service Department in connection with this web site, and do not necessarily reflect our practices with respect to information gathered through other web sites that we operate or through other off-line means.

If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by email at ReddawayStore@hkm.dcgcentral.com.

What Information About Me Is Collected and Stored?

We collect and store order information that you enter into this web site or that you provide to our Customer Service Department. For example, when you place an order, we collect and store some or all of the following information that you provide: Name, billing address, shipping address, e-mail address, and telephone number. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations, to help determine the types of items that may be offered in the future, and to provide customer service. We will not use this information to contact you about sales, special offers and new site features.

Unless you have given us permission to store your credit card number, expiration date or account information, you must furnish this information every time you order items.

We do not collect and store certain other information automatically whenever you interact with this web site, including, but not limited to your IP address, browser information and reference site domain name every time you visit this web site. We also do not collect information regarding customer traffic patterns and site usage.

Like many Web sites, we use "cookies," which are files stored on your computer's hard drive by your browser. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this web site.

Is Information Collected From Children?

We do not sell or ship any items ordered through this web site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this web site only with the involvement of a parent or guardian and should not submit any personal information to us.

What Steps Are Taken To Keep Personal Information Secure?

We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect.

With Whom Do You Share Information?

We do not share with others any personal information that you provide to us through this web site or through our Customer Service Department, except with your consent or as described in this Privacy Policy.

We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.

We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of DCG or Reddaway, or any of our respective affiliates, business partners, customers or others.

We may share non-personal information with Reddaway, its affiliates and others from time to time. Examples of such non-personal information include the number of users who visited this web site during a specific time period or purchased a specific product through this web site. This information generally is shared in an aggregated form.

As with any business, it is possible that as our business develops, we might sell or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that DCG or Reddaway, or substantially all of our respective assets, are acquired by a third party, such information may be one of the transferred assets (unless the information was collected under a previous Privacy Policy that did not permit such disclosure). Under such circumstances, DCG or Reddaway, as the case may be, would to the extent possible require the acquiring party to follow the practices described in this Privacy Policy.

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